Effectively handling your customer data

English: Inside a customer Data Suite in Union...

English: Inside a customer Data Suite in Union Station (Photo credit: Wikipedia)

Data security is an issue that both SMBs and enterprises have to address, so storing data on a NAS device that offers multiple levels of security to protect content and privacy is essential. However, that’s not the end of the issue…

Being prepared for suffering a data loss or breach can help lead to a faster, more effective response to your customers. You should be aware of the level of customer data your company is handling and storing, and why. Data breaches can expose how little an organisation really knows about its data. Take steps to protect your customers and your own business by assessing what data you have, who has access to it, and why.

You can control access by ensuring individuals are assigned username and password credentials, and the administrator is able to control folder and file-level access. When enabling individuals to access data through the web, HTTPS-access is available for individuals who need a secure, encrypted connection between their client device and the NAS device.

Access to customer data should be limited to employees who need it for justifiable business reasons. When storing sensitive customer information on external drives, mobile devices or any other hardware that can be easily lost or stolen, first consider whether it’s really necessary.